Returns & Exchanges
At Giant Hoodies, we want you to be 100% cozy in your oversized gear, which is why we offer a 30-day window for easy returns and exchanges. All items must be in their original, unwashed condition to qualify for a full refund or store credit.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Follow the prompts to download and print your prepaid shipping label, which will be sent directly to your email address.
Pack Your Hoodie
Securely place your unwashed, unworn Giant Hoodie back into its original packaging or a similar mailer and attach the shipping label to the outside.
Drop Off & Refund
Drop your package off at any authorized carrier location; once we receive and inspect the item, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing